Pursuant to Legislative Decree 206/2005 ("Consumer Code") all the products for sale on the site www.lashelmets.com are covered by a legal warranty of 24 months. According to the legal warranty Briko is liable to the consumer for any lack of conformity that is not evident at the time of purchase.
The lack of conformity exists when the product is not intended to serve as should ordinarily does not conform to the description or does not possess the qualities promised by the seller, does not have the quality and performance which are normal in goods of the same type, is not suitable for the particular use intended by the consumer if this particular use has been comunicated to the seller at the time of purchase (art. 129 of the Consumer Code).
The lack of conformity which becomes apparent within 24 months from the date of purchase must be reported to Briko within 2 months following the date of discovery of the defect.
Unless proven otherwise, it is assumed that the lack of conformity occurring within 6 months after delivery of the productalready existed on that date. Therefore, in the first 6 months of delivery of the Product is not necessary for the consumer to provide proof of lack of conformity.
After the first 6 months, then from the 7th to the 24th month after delivery of the product, the consumer must instead prove that the lack of conformity existed at the time of delivery.
In case of lack of conformity, the consumer has the right to have restored, without charge, the conformity by repair or replacement of the Product (art. 130 of the Consumer Code). The consumer may, at its option, to the seller to repair or replacethe product at no charge in either case, unless the remedy requested is impossible or disproportionate to the other.
Any repair or replacement shall be completed within a reasonable time after the request by the consumer. Timing and mode of operation of the legal guarantee.
The Customer shall: send a written notice to Briko s.p.a. indicating the defect to email@example.com and wait for an email from LAS Helmets on the activation of the file.
LAS Helmets, will contact the Customer to arrange the delivery of the Product (the unavailability of telephone Customer will delay the fulfillment of the file).
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